Frequently
Asked Questions
The Answers You Need
Frequently Asked
Questions
The Answers You Need
WHAT IS THE COST FOR SERVICES?
Initial New Patient Visit 60-90min $375
Typically a longer appointment, a history and mental status exam is obtained. Treatment needs and goals are discussed and a treatment plan is formed.
Follow-up Medication Management 30 min $150
Typically shorter appointments that discuss treatment progress and medication management.
Follow-up Psychotherapy 50min $150
Typically longer appointments, up to 50 minutes, in which several therapy techniques may be utilized to address issues and concerns.
Paperwork Fees– $75-$100
Dependent upon the time needed to complete the forms. Complex paperwork requires an in office appointment and is only available for established patients. Please allow up to 7 business days to complete any letter or paperwork.
WHAT IS THE MODE OF PAYMENT?
Payment is expected at the time of service
Checks should be made payable to Align Mental Health & Wellness
Checks returned for insufficient funds are charged $25.
The forms of payment that we accept
We currently accept all major credit cards, Zelle, and Paypal.
CAN I CANCEL MY APPOINTMENT?
Cancellation Terms
Cancellation and rescheduling with at least 24 - 48 hour notice: No charge. We understand that things happen. Just call to reschedule your service.
Cancellation Charges
Cancellations, missed appointments and rescheduling without 24 hour notice will be charged $75. Must be paid prior to scheduling any other appointments.
Possible termination for cancellation
Repeated cancellations without 24-48 hr. notice, and repeated no shows risk being terminated as a client.
DO YOU ACCEPT INSURANCE?
Accepted Insurances
We accept the following insurance: Aetna, Optum/Evernorth, Cigna, and VA Community Care. The following insurance plans are coming: Humana, Medicare, Tricare, and Medcost!
Out-of-Network Insurance
If your insurance is not listed above, you are out-of-network – we don’t have a contractual relationship with your insurance company. If this is the case, full payment for service based on the self-pay rate will be due at the time of service. A superbill will be provided for you to submit to your insurance to receive any out-of-network benefits they may have.
Need Directions?
Click Here:
3719 Latrobe Drive, Ste 850-H Charlotte NC 28211
(704) 703-2866